Here we have tried to collect as complete a list of links to useful materials on the site as possible.
This is not a complete list of all the features of the TrueVirtualTours website.
The cost will be revised in the near future to make the functionality more accessible to the widest possible range of site users.
Good afternoon. Thank you for your message. I saw the problem. I'll let you know via private message as soon as it's fixed.Translated from Russian
Hello! I paid 5 dollars for subscription coins, the money was debited, but the coins were not credited and the tariff was not extended. What to do?Translated from Russian
Good afternoon! How to replenish coins in the current situation?Translated from Russian
Good afternoon Kanarienvogel, thank you very much for your message. The site had a big update about an hour ago. Now everything should work. Please check if the coins have been credited to the account. Subscriptions should work now. If you have any further questions, please get in touch. I will answer with pleasureTranslated from Russian
Good afternoon. I wanted to try the Start subscription. I paid 5 coins, the money was deducted from the card. But the balance has not been replenished here. Why?Translated from Russian
Luda.natali-nikiti, try opening this link:
Metallurgical (Dzerzhinsky) district of Krivoy Rog - Kryvorizhstal I watched this panorama I can't open it - blocked in YandexTranslated from Russian
Sensormob22, hello. Did you get it right with the video? I looked at one of your Sentsy panoramas - when you click on the information point, a video opens, and there is also a link to the video on Google Drive. If you need to embed videos from other video hosting, use the "Embed Link" field to embed videos using HTML to embed videos from other video hosting. Write me a personal message if you have additional questions or any video hosting is not supported yet. I try to help. thanksTranslated from Russian
Good evening! I can't embed anything from other video hosting sites besides Youtube, so when I click on the marker, it uploads it to the hosting with this video. How to make a video player pop up like in YouTube? Thanks!Translated from Russian
Birandrr, on TrueVritualTours you can upload individual panoramas in equidistant projection in JPG format and create a virtual tour from them.Translated from Russian
Good afternoon, I wanted to download a ready-made 3D tour, write the wrong file format, tried in three different extensionsTranslated from Russian
Avidishev025, good afternoon. Replied to you via personal messages.Translated from Russian
Hello, I need to publish some panoramas with a soundtrack for my personal project.
To do this, I need to get additional features, but do I need to buy them for each panorama separately, or once?
Hello, Frank. Thank you for your question and for the great air panoramas you uploaded. Right now we have only Credit/Debit card option to pay for its services. We are using Stripe.com service to make payments and it should be safe and secure for customers. And you are right there should be more options to make payments. We will consider adding other payment options and do that as soon as we can.
Hello, I have just discovered this site, signed up and am enthusiast about it. However, is a credit card really needed? Don't you offer Paypal or other payment gateways?
Hello Remi. The receipt was sent to the email linked to your account. Thank you.
How do I get my invocie if I have bought some coints?
There are several ways to increase the balance of coins in your account. Answer questions about the quality of 360° panoramas. Post links to your virtual tours or post articles.
Creating virtual tours is now easier than ever. Just add tags to your panoramas and you can immediately watch virtual tours by combining tags and immediately getting a ready virtual tour. Share virtual tours composed of any set of panoramas, both yours and other users.
You can easily create presentation videos from your spherical panoramas uploaded to the TrueVirtualTours website. See some examples of how they can look and how to create them.
Despite the fact that we charge a small fee for placing spherical panoramas, virtual tours, and using the capabilities of the site, you can still post spherical panoramas on the site for free
The order is as follows: 1) upload to the site spherical panoramas from which you plan to create a virtual tour; 2) from the list of uploaded panoramas add each panorama to the virtual tour (Add to 3D tour link); 3) open the created virtual tour, edit the panorama order, select the main panorama, set transition points (tunnels).
Some users to whom I sent links to view panoramic photos could not at first figure out how to properly rotate the panorama around me, or at first did not realize that the wheel could zoom in or out the scene. For such cases, the True Virtual Tours website has a Video Editor feature. In case of its application, before the user who opened the panorama by the link, the script of the "flyby" invented by you immediately starts. That is, the camera rotates or focuses as you yourself previously configured. Thus, you helped our customer to quickly examine the space around "himself" in a panoramic picture and at the same time encouraged him to think that he could perform the same actions with the help of the mouse buttons or the wheel.
Short instruction for shooting spherical panoramas.
How to find a 3D tour photographer on a world map? How to place information about my services as a photographer and a panoramic photography professional on our map?